Christoph Neut

Christoph Neut

VP of EMEA, Sparkcentral

Christoph Neut is VP of EMEA at Sparkcentral– a Silicon Valley based enterprise customer engagement software provider that enables customer-obsessed brands like Delta Airlines, Zappos, Uber, Brussels Airport, Engie to deliver engaging and effortless customer experiences on messaging  & social channels at scale. Christoph brings more than 20 years experience in building innovative technology companies, combining visionary insight with a deep understanding of the current customer service and contact center trends. 

Convenience Is The New Loyalty

Main Stage

– Effortless customer service is the new marketing – The new normal in customer communication – Your traditional contact center is outdated – Insights from customer centric brands