Marketing Manager, KPN
Colea is a marketing manager at KPN Online focusing on customer centricity and multi-channel customer journey. At KPN, he leads digital transformation projects for new ways to improve KPN’s services for the customer of tomorrow.
We make life more free, easy and more fun by connecting people. In this session, Colea will take you on a journey on how KPN ensures their customers get the best experience when they order a service or product, and how this journey keeps evolving day by day, using real time data and hyper personalization. […]