Director, Alexa at Amazon EU
Fabrice is passionate about changing customers’ daily lives with technology. His team helps European brands, manufacturers, service providers and developers create exciting voice experience for their customers, by integrating with Amazon Alexa voice assistant via software (Skills) or hardware (Voice Service). Fabrice joined Amazon 7 years ago, launching and growing Amazon Fashion in France, then in Europe.
Alexa, the voice service that powers Amazon Echo, enables users to interact with devices in a more intuitive way using voice. Brands need to build engaging voice experiences for their services and devices to improve customer journey and benefit from the hundreds of digital touchpoints AI assistants have to offer. Fabrice will share key insights […]